Everybody Knows that companies need to have processes, but I wouldn't mind betting that if you work in a middling to large enterprise that you can think of at least a couple of processes that are inefficient, cumbersome or even just redundant. True some businesses have been successful thanks to their process and procedure, but what if your processes are actually hurting your business?
Negating the Benefits of Technology Investments
It is only too easy to fall into the trap of using a process because it's simply been in place for a long time; as I have written before, if you don't update your thinking when you update your tools and technology, then there is more than a fair chance that you're not getting the maximum out of your investment.